We are always happy to answer your questions. In case the question you have in mind is not answered at our FAQ's in our Help Centre, you can fill out the form below to leave us a message or reach out to us using the phone numbers listed below.
We aim to get back to you within 3-5 days.
Live Chat hours are 10am - 4pm Monday to Friday, expect for public holidays.
For tracking the location of a delivery use our Track My Orderservice with your Order ID sent in your order summary email.
STRANDBAGS GROUP PTY LTD
Phone: 1800 773 777
Online & In-Store Customer Service Team
Customer service team are available between 09:00-17:00 Monday-Friday.
Outside of these hours please contact us using the email address below and we will respond as soon as possible.